During Stock Take there may be a slight delay in order processing but orders will still be delivered within advertised delivery times.

Images are for illustration purposes only and may differ from the actual product received. Colours on some items, in particular (but not limited to), cosmetic items, may vary due to limitations within the photographic process and screen variations.

All stock and prices are subject to availability, items added to the basket may change as you proceed to checkout so please recheck your order before submitting payment.

MONREALE LIMITED does not operate a price-matching policy.

The price of a product shall be as stated on the website at the time you place your order except in the case of obvious error. If we discover an error in the price of a product you have ordered, we will not be liable to supply that item to you at the stated price. In this event we will either contact you to confirm your order at the correct price, or cancel your order and ensure all funds are returned.

We accept payment by credit/debit cards: Visa Debit, Visa, Mastercard, Delta, Paypal or by Apple Pay. MONREALE LIMITED will not be liable for charges or payment processing fees, should they apply, associated to your chosen method of payment.

Please notify MONREALE LIMITED if your order was made outside of UK. and has not arrived within 30 working days. Your parcel may then be deemed ‘missing’ and we can offer a replacement or refund. No compensation will be granted in the rare event of a non-delivery.

Orders may be subject to extra security checks at our discretion. This may include confirmation of Credit/Debit card details, PayPal details, or full address details. MONREALE LIMITED reserves the right to request payment by an alternative method or cancel any orders if this information cannot be supplied.

In some circumstances, initial postage prices quoted at the time of ordering may not be sufficient to cover actual postage costs. Should this be the case, MONREALE LIMITED reserves the right to request payment of the price difference in the postage costs prior to fulfilling and dispatching the order.

MONREALE LIMITED reserves the right to cancel or refuse orders at any time, restrict quantities of certain items, or deliver certain orders to the Billing Address only at the discretion of our management.

MONREALE LIMITED reserves the right to withdraw, restrict use of promotional codes, and restrict use of promotional codes in conjunction with one another.

Once an order has been placed, MONREALE LIMITED are not able to guarantee that changes to an order can be made prior to the order being dispatched.

If MONREALE LIMITED is unable to fulfill part or all of your order due to stock becoming unavailable we will refund your payment for items we are unable to supply. MONREALE LIMITED will not be obliged to offer any additional compensation in any form for disappointment suffered.

If customs or import duties are charged once the parcel leaves UK these charges must be paid for by the recipient of the parcel.

Due to restrictions shipping certain products to destinations off the mainland UK, additional postage costs may be incurred due to the number of products that can be sent per order. Should this be the case, MONREALE LIMITED will contact you to advise prior to the dispatch of the order.

Refunds will be processed via the original payment method, unless otherwise agreed by management.